Privacy Policy

Effective date: 12 July 2026

This Privacy Policy explains how Axepert Exhibits Pvt. Ltd. (“Developer”, “we”, “us”, or “our”) collects, uses, shares, and protects your information when you use the CWTTC 2026 mobile application (the “App”). The App is the official companion app for the 22nd Commonwealth Table Tennis Championship 2026, provided in connection with the Table Tennis Federation of India (TTFI) and the Government of NCT of Delhi, under the Commonwealth Table Tennis Federation (CTTF).

By downloading or using the App, you agree to the practices described in this Policy. If you do not agree, please do not use the App.

1. Information We Collect

a. Information you provide to us

When you choose to interact with certain features, you may provide us with:

• Contact details — such as your email address if you sign up for match alerts, newsletters or championship updates.
• Enquiry / feedback information — your name, email and message if you contact us or submit feedback through the App.

Providing this information is optional. You can browse schedules, results, the medal tally and news without submitting any personal details.

b. Information collected automatically

When you use the App, we and our service providers may automatically collect:

• Device information — device model, operating system and version, language, and app version.
• Usage data — screens viewed, features used, taps, session length and referral source, to understand how the App is used.
• Diagnostic data — crash reports and performance logs that help us fix problems.
• Identifiers & approximate network information — such as an anonymous app-instance identifier and IP address (used to infer approximate region and prevent abuse).

c. Location information (optional)

If you use venue directions or map features, the App may request access to your device’s approximate or precise location. This is only accessed with your permission and can be turned off at any time in your device settings.

d. Push notification tokens

If you enable notifications (for match reminders, results or news), we process a device push token so we can deliver those alerts. You can disable notifications at any time in your device settings.

2. How We Use Your Information

We use the information described above to:

• Provide core features — schedules, live scores and results, the medal tally, news, venue and team information.
• Send you match reminders, results and championship updates that you have opted in to receive.
• Respond to your enquiries and feedback.
• Maintain, secure, troubleshoot and improve the App and understand overall usage trends.
• Detect, prevent and address technical issues, fraud or misuse.
• Comply with legal obligations and enforce our terms.

We do not sell your personal information.

3. Cookies, SDKs & Similar Technologies

The App may use software development kits (SDKs) and similar technologies from analytics and infrastructure providers to collect usage and diagnostic data as described above. These help us measure performance and improve the experience. Where required by law, we will request your consent before using non-essential analytics.

4. How We Share Information

We may share information in the following limited circumstances:

• Service providers — trusted vendors who host the App, deliver notifications, provide analytics and support us, under obligations to protect your data and use it only on our instructions.
• Championship organisers — TTFI, the CTTF and the Government of NCT of Delhi, strictly for legitimate championship-related and operational purposes.
• Legal & safety — where required to comply with applicable law, legal process or a lawful government request, or to protect the rights, safety and security of users, the public or the App.
• Business transfers — in connection with a reorganisation or transfer of the App or its operations, subject to this Policy.

5. Third-Party Services

The App may rely on third-party services such as analytics and crash reporting (for example, Google Firebase / Google Analytics), push notification delivery, content delivery, and maps for directions. These providers process data under their own privacy policies. [Confirm and list the exact third-party SDKs your app uses, with links to their privacy policies.]

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including providing the App during the championship period, meeting legal or reporting obligations, and resolving disputes. Aggregated or anonymised data that no longer identifies you may be retained for longer.

7. Data Security

We use reasonable technical and organisational measures designed to protect your information against unauthorised access, loss, misuse or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location and applicable law — including India’s Digital Personal Data Protection Act, 2023 — you may have the right to:

• Access the personal information we hold about you and request a copy.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Withdraw consent you previously gave (for example, unsubscribe from emails or disable notifications).
• Raise a grievance regarding the handling of your data.

You can control notifications and location access at any time through your device settings. To exercise any of these rights, contact us using the details below.

9. Children’s Privacy

The App is intended for a general audience and is not directed at children under the age of [13 / applicable age]. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

10. International Users

The App is operated from India. If you access it from outside India, please be aware that your information may be processed in India, where data-protection laws may differ from those in your country. By using the App, you consent to such processing.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice within the App. Your continued use of the App after changes take effect constitutes acceptance of the updated Policy.

This document is a template provided for convenience and does not constitute legal advice. Please have it reviewed by a qualified legal professional and complete all placeholders before publishing.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact the developer at:

• Developer: Axepert Exhibits Pvt. Ltd.
• Email: info@cwttc2026.com
• Address:Thyagraj Sports Complex, INA Colony, New Delhi – 110023, India